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how can I install panda internet security in my computer with windows vista

   Posted by cesar valencia at 2 August 07 1:06 AM

Panda Internet Security both 2007 and newly released 2008 are compatible with Windows Vista. Visit www.pandasecurity.com to download a compatible version. If you're a registered customer, login to the registered customer area to download to get your full version.

   Posted by Pedro Bustamante at 2 August 07 5:55 AM

I tried this and it wants me to renew and pay more money when I just bought this software a few months ago.  Now I have a new computer with vista and I'm supposed to buy '08...?  Nice rip off!

   Posted by Phil Davis at 29 September 07 11:44 PM

Actually Phil the latest 2007 versions available for download are compatible with Windows Vista, so you do not have to pay absolutely anything to get a Vista compatible version. Simply log in to our website's Client Download Area to download a Vista-compatible version of 2007.

   Posted by Pedro Bustamante at 1 October 07 1:32 AM

Can you post the exact link to the "website's Client Download Area"

Thanks

Phil

   Posted by Phil Davis at 16 October 07 12:35 AM

You can find the Panda Client Download Area here:

http://www.pandasecurity.com/usa/homeusers/downloads/tree/

   Posted by Pedro Bustamante at 16 October 07 9:21 AM

One hour on hold, no clear answers.  An email telling me that I have to register my product... Which I have already done.

"You are already registered as a client in our database. The details of the product registered with this code and the date when the services expire are as follows :  

PANDA ANTIVIRUS + FIREWALL 2007:

-24H SOS VIRUSuntilMAY 5, 2008

-ANTIVIRUS UPGRADESuntilMAY 5, 2008

-E-MAIL TECH SUPPORTuntilMAY 5, 2008

-VIRUS SIGNATURE FILE UPDATESuntilMAY 5, 2008

When I log on to the link you provide it gives me the message you see below....

"Number of Licenses: 1

The product services will expire in 14 days .  Renew them now by clickinghere.

Activation period for services: 9/30/2007 - 10/30/2007

Services contracted: 24h SOS Virus, Virus Signature File Updates, Antivirus Upgrades, E-mail Tech Support.

DOWNLOADS AVAILABLE FOR Panda Antivirus + Firewall 2008

 Select the type of element that you want:  

  Software available for Panda Antivirus + Firewall 2008

Documentation available for Panda Antivirus + Firewall 2008"

I purchased titanium 2007 with 3 keys... what's the problem here?????

Phil...

   Posted by Phil at 17 October 07 2:29 AM

It seems you might have 2 different products registered. Depending on which credentials you use to login you will access different accounts. You might want to try the "password reminder" at http://www.pandasecurity.com/homeusers/support/details/password/

   Posted by Pedro Bustamante at 18 October 07 1:01 AM

Tried that, it gives me the same login info that takes me to the page that say's I have the trial version.  Mind you, the info: customer ID, username, and password emailed to me by panda are the same as the originals that were issued to me when I first started my account.  I know this for fact as I saved them in text file.  So... I wait on hold again.

Phil.

   Posted by Phil at 18 October 07 1:17 AM

Phil please call our Customer Service / Tech Support so they can solve the problem.

   Posted by Pedro Bustamante at 18 October 07 1:42 PM

Phil if your issue hasn't been resolved yet send me an email to pedro.bustamante@pandasecurity.com.

   Posted by Pedro Bustamante at 22 October 07 9:24 AM

I recently bought a new laptop with Vista (unfortunately).  I previously used Panda without probs on older computer.  Now that it is used with Vista I am constantly asked to update it.  When I try to update it tells me my details (ie client number and password are incorrect).  When I ask to "check details" it tells me they are correct.  Try to update again, same message.  I have been told to uninstall, download again and install - I have done this several times with no success. The most recent download managed to auto update for about 3 days and now no more.  I am ready to remove Panda - tell me is it Panda or Vista that is having the conflict.  Could Panda be conflicting with Windows antivirus s/w somewhere?  I have turned off W. Firewall and Defender.  Other antivirus installed with computer at sale was supposedly removed at sale.  I am using Panda 2007 & Firewall.  Cathie

   Posted by Cathie at 12 December 07 2:53 AM

I sent a msg days ago and no reply, maybe I didn't submit it correctly.  Anyway, having continual probs  updating Panda on Vista.  It used to work on old computer.  Now if I uninstall and download new copy it will update for a day or two then shows error 401, saying user name and password are incorrect.  This has been on going since purchase of new laptop and Vista.  PLEASE HELP.

   Posted by cathie at 17 December 07 3:28 AM

Cathie are you using the username/password mentioned above in the post above (CCF227ANMB / KPW7K2E4) or your own registered username/password?

* If it's the one mentioned in my post above, these are credentials that were valid only during the beta period of PAV+FW 2007 and they are no longer valid. In this case you should contact our sales office to get your own registered details.

* If on the other hand it's your own personal username/password which are not working, please contact Customer Service at (818) 543-6901 to verify their validity.

   Posted by Pedro Bustamante at 17 December 07 10:10 AM

This is the third week I am attempting to get answers on a new computer I bought to replace and older one that crashed. Weeks of messages went unanswered.

It has the vista home premium operating system.

When I finally got to a person with some knowlege, I removed Mcaffee and downloaded the new system for VISTA using his data.

My internet explorere failed with the following error:

assert in lsd

Iexplore.exe

g_socket_datalookup(c)==0

capture/lsp/nolsp/wsp_patches.ccp:1313

After much misery, I removed PANDA using the uninstal and my system works fine.

UnfortunalyI have 3 licenses to 2009 for PANDA

So what next????

   Posted by Norm Lapinski at 21 January 08 2:57 AM

how can i update panda antiviruw+firewall 2008 without live update? i downloaded the virus signature file from the users support but if i try to copy to the C:\Program Files\Panda Security\Panda Antivirus + Firewall 2008 the is a message:canot copy pav:access denied. why is this? please can enyone help me????

   Posted by dafgeo at 15 February 08 10:23 PM

I bought a laptop with Vista Home Premium, and with preinstalled Norton IS for 3-month trial. Norton has expired, I've uninstalled it. I restarted the computer, downloaded and installed the latest version of Panda IS 2008.

When the installation completed I clicked on "Restart" but my laptop did not restart. The Vista operation system was unable to load and the screen was black, the laptop was frozen. I could only restart the op.system with the F8 botton, according to the last proper configuration.

My Panda does not work, it sends me a message in every 5 minutes "Panda IS 2008 was unable to load file protection".  I uninstalled and installed Panda several times - also turning off Windows Firewall and Defender - but the same problem occurs every time.

I've also run the Norton Removal Tool on my computer to remove hidden Norton or Symantec values from the registry.

The Status - Security of Panda alerts me of  errors in protection against known threats, firewall protection and the protection level of internet.

How can I solve this problem?

   Posted by Katalin at 21 March 08 12:43 PM

Bought Vista Home Premium for a custom built computer and had a friend ranting about Panda. Panda released the IS 2008 too early is not ready to work on vista right off of the dvd fromt he store. It's crashed so much I could not restore! Finally reinstalled Vista and got Panda IS 2008 (new download off the website) working. I had to register Panda on the website while in SAFE mode!! Now can not get RF Online or Secret of the Solstice(both mmorpg's or online games) running. I have tried all kinds of permissions and settings changes.  AIM Express is blocked as well. Online support on Panda's site is not complete or organized that well. I hope they put out more patches soon with better documentation.

   Posted by Deeky at 23 May 08 10:02 AM

Hi,

I would like to uninstall panda antivirus 2008,but it will not do anything.

As a matter of interest which programme is better panda or windows live one care

   Posted by Mark at 7 July 08 5:55 PM

i have bought panda internet security 2007.i have an laptop with vista.ON the box it says go to www.pandasoftware.com/vista for an update for vista compatibility . when i go to the url it says that they have changed it.can u tell me the new url where i can find the update for vista compatibility.

              thank u

   Posted by sabahat at 15 July 08 11:45 AM

To all of you who've had problems under Vista, you can download the latest version from the download area of our website:

http://www.pandasecurity.com/homeusers/downloads/tree/

You will need a username/password to access the client download area.

If you're not a registered customer, go to our home page and you'll be able to download a 1 month free version from there.

   Posted by Pedro Bustamante at 16 July 08 2:01 PM

hi , i want too changhe my windows , but i have a panda antivirus apdates than pay along time too apdate it . can me save my updates to new windows whithout another download its ?

   Posted by X_BOY at 15 October 08 1:32 PM

Yes X_Boy, it's a file called pav.sig in the Panda directory. Copy it to the new machine and from the Panda program, click "Update, From Local" and then choose the directory where the file pav.sig is located at.

   Posted by Pedro Bustamante at 16 October 08 2:35 AM

I also have a new computer with Vista Home Premium to which I've loaded Panda AV+FW 2008 v7.01.00. Before installation I removed Norton 360 (which was never activated) through both Control panel and using Symantec's Norton Removal Tool, disabled Windows Defender and Firewall. Each step was followed with compter restarts to ensure removals before Panda was activated.

Once I activated Panda, the Firewall error began and has persisted after several uninstalls, re-installs, and countless restarts. The only way to get any level of protection is to perform a "Custom" install and NOT install the firewall, which means I have to depend on the Vista Firewall.

Tech support was of no help. They were unable to tell me if Panda creates an installation error log that I could look at or send to them so that we could identify the specific conflict.

So, if anyone has managed to resolve this issue, I would appreciate any guidance. As it stands, when my license expires I will permanaently uninstall Panda and look for an alternative protection package. I am paying for FULL protection of my systems and am NOT getting what I paid for.

   Posted by Nomar at 24 October 08 2:34 AM

I just bought a new laptop with Vista.

I can not install Panda global potetion 2009: acess denied o c:\windows\system32\pav. I presue this is because the system32 has only "read only" permissions. Do you have a soltion (I a not able to change the permision).

   Posted by Jan Geert at 29 October 08 11:57 PM

All of you who are having trouble installing Panda please contact your local tech support office. Otherwise there's also FAQs and online troubleshooter with solutions to the most common problems on our site at:

http://www.pandasecurity.com/homeusers/support/troubleshooter/

   Posted by Pedro Bustamante at 3 November 08 12:39 PM

Hi,

Long time Panda user, recently built new PC (Vista 64), downloaded the latest version and installed it.  When I am asked to reboot I do and it restarts, but then it come up with a "please wait". After 10 minutes I rebooted still same msg.

Cannot use "last Known" on F8 - still comes up with the Pelase wait.

Help!

   Posted by Brian at 18 November 08 2:41 PM

I have installed the latest version of Panda Antivirus Pro 2009 onto my Vista laptop and I still can't get it to install properly. Please can anyone help me?

   Posted by Emma Cox at 30 November 08 7:33 PM

Hi i have registered for Panda Internet Security 2009. I have also recieved username and password, however when i am logging into my account and trying to download software, a small window pops up and is asking for username and password again, after typing both and hitting ok, this window reappears and is not allowing me to download, i know it may seem very wierd but i have rechecked but stil no go. Please can anyone help me ?

   Posted by Rajat at 23 December 08 4:48 PM

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