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New Technical Support Forum

May 7th, 2009 Pedro Bustamante

Our folks from support have recently opened their new Panda Technical Support Forum which you can find at http://support.pandasecurity.com/forum/. You can subscribe to alerts for updates, news, releases, betas, as well as get community-based support for all Panda products. Also there's a section to download utilities and troubleshoot malware related issues. Great job guys !

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  1. pius momoh
    June 1st, 2009 at 13:27 | #1

    I can not update panda internet security 2009, anytime I try updating gives error code 401, the user license has expired or is not active, and the validity will expired 2010 may. find activation details below:
    Panda Internet Security 2009 – [Activation Code: NYFLMC-32266706] 2010-05-08

    I am using vista operating system.

  2. jfernandez
    June 1st, 2009 at 19:01 | #2

    Dear Pius momoh,

    The correct place for your question would be the tech support forum mentioned on this blog.

    Here is the URL again for your reference:

    http://support.pandasecurity.com/forum

    For your particular software version, use

    http://support.pandasecurity.com/forum/viewforum.php?f=66&sid=50359f07192881d44ed41006232a68ce

    And click in new topic. One of our technicians or other community members will reply to your question.

  3. Pedro Bustamante
    June 1st, 2009 at 23:23 | #3

    @pius, please post your problem at the Tech Support Forum at http://support.pandasecurity.com/forum/. There’s a bunch of really good guys and girls there waiting to help out.

  4. P Parker
    July 7th, 2009 at 11:40 | #4

    Hi, I was using Panda Internet Security in my windows xp OS but the same programme is not working with Vista 64 bit. Can any one tell me the Verson name working in vista OS.

    Thank you

  5. Pedro Bustamante
    July 7th, 2009 at 22:55 | #5

    @Parker, what problem exactly are you experiencing? You might want to post the problem at http://support.pandasecurity.com/forum/ to get direct troubleshooting by our support folks.

  6. Pedro Bustamante
    August 3rd, 2009 at 13:12 | #6

    @peter, it seems you tried to uninstall by deleting the directory. Please post your comment in our Support Forums to get an uninstaller:
    http://support.pandasecurity.com/forum/

  7. Pedro Bustamante
    August 14th, 2009 at 14:40 | #7

    @KenD, there’s a process to troubleshoot this. Please post your problem at http://support.pandasecurity.com/forum/

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